March 27, 2017

Today's inspiration - and tomorrow's

On technology and society - and the end user in the centre

If we want technology to serve society rather than enslave it, we have to build systems accessible to all people - be they male or female, young, old, disabled, computer wizards or technophobes.
The quote above is supposedly from Anita Borg, one of the more important names to know when it comes to tech. When she said it and in what context I don't know, nor do I know if it is an actual quote from Anita Borg - internet is full of fake quotes - but nevertheless it is the one I pick today. 

Anita Borg, a name you should know if you are in IT, and especially if you are a woman in IT - follow the link to read more about the mission of the Anita Borg Institute (see link).  

And when you build technology, think about the quote above. It is one of the ideas that drive me - usability and accessibility are two of the things that drive me and the work that I do in IT - that, and I am guided by the LEAN principles (from Toyota Lean, I was, after all, fostered into automotive at an early age...)  - identify value, map the value stream, create flow, establish pull, and improve/seek perfection. The LEAN principles are in my eyes applicable throughout an organisation and very useful also when it comes to building software, or running a department not related to any type of production; Put the customer in the centre - and work with the customer (end user/internal customer/external customer) in focus. 

If we all did that, and adhered to the Anita Borg ideas, we'd have far less frustrating systems out there. 

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